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Frequently Asked Questions

May 27, 2024

There is an error in the game, where can I get support?

Sorry about the problem you encountered. You can contact us via fanpage or email: for the fastest support. Please submit your in-game ID along with the game version you are playing and the operating system you are playing on along with a photo or video of the error you encountered.

May 27, 2024

Don’t know where in-game account ID is

The in-game ID will be displayed on the Loading Screen and in the in-game settings

May 27, 2024

Want to give comments about the game

Please contact us via each game’s Facebook page or via the game’s Discord community to provide feedback

May 27, 2024

Where do I Find My Purchase History?

Go to your Google Play or App Store transaction history to search for your invoice receipt or check the email address you used to make your purchase.

May 7, 2024

What should I do if I cannot log in to the game?

You can contact our customer support agents by tapping on your Avatar -> Settings -> Contact Us. Please kindly describe the BUG and share screenshots or video recordings with our customer support agents. You can also check with our customer support agents about the BUG that you have reported to see the progress. Every single […]

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