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Frequently Asked Questions
What should I do if I cannot log in to the game?
You can contact our customer support agents by tapping on your Avatar -> Settings -> Contact Us. Please kindly describe the BUG and share screenshots or video recordings with our customer support agents. You can also check with our customer support agents about the BUG that you have reported to see the progress. Every single […]
There is an error in the game, where can I get support?
Sorry about the problem you encountered. You can contact us via fanpage or email: support@unimobgame.com for the fastest support. Please submit your in-game ID along with the game version you are playing and the operating system you are playing on along with a photo or video of the error you encountered.
Don’t know where in-game account ID is
The in-game ID will be displayed on the Loading Screen and in the in-game settings
Want to give comments about the game
Please contact us via each game’s Facebook page or via the game’s Discord community to provide feedback
Where do I Find My Purchase History?
Go to your Google Play or App Store transaction history to search for your invoice receipt or check the email address you used to make your purchase.
